Introduction
At Trekostore.com, we strive to provide fast and reliable shipping services across Europe. This Shipping Policy outlines our shipping procedures, rates, delivery times, and other related information.
1. Shipping Zones and Availability
We offer shipping services across Europe. Customers can select their country during the checkout process to view available shipping options and rates.
2. Order Processing and Delivery Time
Order Processing: Orders are processed and dispatched within 24 to 48 hours from the time of purchase.
Delivery: Once dispatched, orders are typically delivered within the following timeframes:
Please note that delivery times may vary depending on the destination and any unforeseen delays caused by external factors.
3. Shipping Rate
A flat shipping rate of €5 will be applied to all orders within Europe. The shipping rate will be displayed at the checkout page before completing the purchase.
4. Tracking Your Order
Upon dispatch of your order, you will receive a shipping confirmation email containing a tracking number and a link to track your order’s status. Please allow some time for the tracking information to be updated.
5. Delivery
Delivery Attempts: Our shipping partners will attempt delivery to the provided address. If delivery is unsuccessful, a notification will be left with further instructions for re-delivery or collection.
Delivery Delays: While we aim to deliver within the specified timeframe, unforeseen circumstances such as weather conditions or other external factors may cause delays. We appreciate your understanding in such situations.
6. International Shipping
For orders outside of Europe, please note that additional shipping charges, customs duties, taxes, and fees may apply. Customers are responsible for any additional costs incurred.
7. Contact Us
For any questions or concerns regarding our Shipping Policy, please contact our customer service team at:
Email: contact@trekostore.com
Thank you for shopping with Trekostore.com. We are committed to providing a seamless and efficient shipping experience across Europe.